Hilary Hayes

Hilary Hayes

Senior Design Researcher

Articles

Tue Jan 21

  • Voice

2020 Voice Forecast: Wake Conditions

Conversation designers carefully craft voice interactions to feel as natural as possible, yet we’re still tied to the feasibility restrictions of mandatory device wake words, rendering all interactions fundamentally, well, robotic.

2020 Voice Forecast: Wake Conditions

Fri Dec 6

  • Voice

This Is What A Voice Experience Looks Like

Senior Design Researcher, Hilary Hayes, shares her approach to conversation mapping which includes important conversation map components for voice design.

This Is What A Voice Experience Looks Like

Tue Nov 12

  • Design,
  • Research

Psychological Safety in Research

Separating work experiences from personal experiences is incredibly challenging for design researchers who are purpose-built to draw emotive reactions from participants. Connected’s Hilary Hayes talks through her own experiences and offers an insight into how others can find a balance that enables them to be more impactful in their work.

Psychological Safety in Research