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Blog

Tue Apr 25

  • Client Experience,
  • Strategy

How to motivate the not-so-loyal consumers in a multi-billion loyalty program market

We know that loyalty programs are powerful for attracting customers, but how effective are they at retaining them? We’ve seen brands time and again pay to play to increase the customer lifetime value, in hopes that they spend more, buy frequently, and refer their networks often. As product builders for iconic brands, there is a consistent pattern we’ve seen in the shift from attracting to retaining - well-designed product experiences, not the brand itself.

How to motivate the not-so-loyal consumers in a multi-billion loyalty program market

Wed Aug 10

  • Case Studies,
  • Client Experience,
  • Product Thinking,
  • Software Development,
  • Strategy

VTS: Simplifying the Complex Sales Process Through Custom Quote-to-Cash Implementation

Getting access to and managing real time data is a transformational opportunity for Commercial Real Estate players. It also poses a big challenge. Due to the dynamic nature of the industry, the sales process alone requires ingesting and manipulating different types of data, from various sources that touch numerous departments. How then do you simplify the complex sales process?

VTS: Simplifying the Complex Sales Process Through Custom Quote-to-Cash Implementation

Thu Jun 23

  • Client Experience,
  • Culture,
  • Product Thinking,
  • Software Development

Plugging In: How Going Remote-First Is Challenging Our Engineers to Collaborate More Deliberately

Going remote-first isn’t just giving our engineers the freedom to do their best work. It’s challenging them to define what and how they’ll achieve it, forcing them to work together more deliberately -  in pairs and across projects. And that’s an excellent thing.

Plugging In: How Going Remote-First Is Challenging Our Engineers to Collaborate More Deliberately

Wed Jun 15

  • Client Experience,
  • Culture,
  • Product Thinking,
  • Software Development

How to Scale Engineering Teams, Not Slow Down & Still Have an Amazing Product – Part 2

As a product leader, what would you do with the power of - an expert product, technology, and engagement team that seamlessly integrates, enables, and advises? a fast and immediate increase in team bandwidth? complete confidence in the execution and delivery of your vision? Kevin has been known to say that Connected gives product leaders superpowers. Now, you can find out how for yourself in Part Two of How to Scale Engineering Teams, Not Slow Down & Still Have an Amazing Product.

How to Scale Engineering Teams, Not Slow Down & Still Have an Amazing Product – Part 2

Wed Mar 23

  • Client Experience,
  • Culture

Connector Spotlight: Ivana Ciric

Rhubarb, Chili Pepper, and Mango might be items on a shopping list for most people. But, for Ivana Ciric, Practice Director, Product - it's just another day at the office. We'd describe her as an old soul and a romantic who isn't afraid to get a little physical. And if you ask us, we'd say her consistent impact at Connected is at least partially fueled by her ability to remain disconnected. And she has no shortage of ways to do that - with photos to prove it.

Connector Spotlight: Ivana Ciric

Tue Mar 15

  • Client Experience,
  • Culture,
  • Product Thinking,
  • Software Development

How to Scale Engineering Teams, Not Slow Down & Still Have an Amazing Product – Part 1

You're a VP/Head of Engineering, and you've got an amazing product, and you want to grow and build on/evolve that amazing product. But you don't have enough people or time to grow that amazing product at the speed at which you or the business expects. And you're worried that if you cut corners, you're no longer going to have an amazing product to make.  What do you do?

How to Scale Engineering Teams, Not Slow Down & Still Have an Amazing Product – Part 1